Tap to Pay on Android

No. Tap to Pay won't have a noticeable impact on battery life.

1. Your device should have a functioning NFC
2. Runs on Android 11 or above (update to the latest android for the best experience)

Some of the devices supported for Tap to Pay (not an exhaustive list)
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Tap to Pay lets you accept contactless payments, right on your mobile device — without any extra terminals or hardware. Accept payments from contactless credit or debit cards, Apple Pay, Google Pay, and other digital wallets. All you need is to ScanPay app on your Mobile.

All Android devices have NFC reader on the back side.

NFC reader might be at the top or middle or bottom of your device. Please check product specification of your brand to locate the NFC reader.
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Samsung: The link below will guide you to Samsung's homepage where you can find the location of your NFC detection area with the help of pictures: https://www.samsung.com/hk_en/nfc-support/#devicelist

Google Pixel: To find the NFC detection area for your Google Pixel phone you can follow the link below. You will find the location of the NFC antenna shown on sketches: https://support.google.com/pixelphone/answer/7157629

For rest of the brands, please visit to the brand website, select your model and look for NFC location in Specifications or FAQs

This means that the customer is using a contactless card that is not supported. For example, an international customer may have a card that isn't widely accepted outside their region.

With Tap to Pay, you can accept any form of contactless payment, including Apple Pay, Google Pay, and other digital wallets and contactless debit and credit card.

You can accept all types of contactless cards issued by Visa, Mastercard, Amex or Discovery

The performance of contactless cards can vary based on the card design, such as the card material or the location of the antenna. As a result, some cards connect more easily than others.

Try the following to ensure a successful card read:

1. First, ask the customer to hold their contactless payment card directly on the device with the chip on the left side and the longer side of the card lined up with the edge of the tap area for several seconds.
2. If the card still doesn't read, ask the customer to slide the card to center the chip directly over the notch on the device.
3. If the contactless card remains unread without any feedback from the interface, the card might have a damaged antenna or might not work with contactless payments.

There is no extra fee for Tap to Pay transactions, you will pay the standard fee irrespective of the payment method

There are no specific limits for ‘Tap to Pay’ transactions

You can accept up to the limit provided by ScanPay for card transactions (which are the same for QR, invoice or Tap to Pay transactions)

In some cases, the card issuing bank may have certain limits on contactless transactions. Customers can call the bank to increase limits or scan the QR and pay on their Mobile.

Please send an email to support@goscanpay.com to keep the account on hold.

No one can access the ScanPay app without having access to your mobile authentication.

Contactless cards have an EMV® Contactless Indicator on the back or the front of the card.

You need to download ScanPay mobile app and apply for an account. If you are approved then you will get access to Tap to Pay.

There is no separate application for Tap to Pay.

1) When accepting a contactless payment with the ScanPay app, the user interface indicates where the customer should hold their card or device on the screen, and when the tap is successful.

2) When the tap interface is ready, Ask the customer to hold their contactless payment method on the back of your device until the screen indicates the tap has been successful, and you hear the Tap to Pay success sound.

3) You need to wait for the ScanPay app to show the successful completion of the transaction. There are few more steps after the Tap

4) In case of the payment please reattempt based on the error messages on the ScanPay app.

The business name that appears in the interface is based on the details provided under the Team Name on ScanPay App.

To change the name please go to the “Manage Team” section in the APP and you can edit the Team Name.